Rush Order and Express Shipping Service
All our artworks are made-to-order and are carefully handled and packed by our team prior to shipping to ensure they leave and arrive in perfect condition. We pride ourselves on keeping customers happy.
We will happily replace your artwork if an item arrives damaged. No extra cost will incur, of course. Our wall art prints and ceramic are hand crafted. There is small chance that they have manufactory defect. If any defect, we will arrange a replacement.
Please contact us within 10 days upon received your order should any replacement required.3 DAYS CHANGE-OF-MIND RETURNS
We want you to love the products you buy from us. If you change your mind, you may return it to us within 3 days of the date you received it, no questions asked.
If you wish to return the product, we will issue you with a store credit voucher via email in an amount equal to the price you paid for the product. The voucher will be valid for one (1) year from the date of issue. You may then choose another one that you like better.
You will be responsible for the actual shipping costs to facilitate a change of mind return or exchange. Items returned must be in 'as-new' condition and packaged securely in the original packaging. This means you have not used, damaged any of the items. To request a return, please contact us within 3 days upon received your order.WARRANTY CLAIM
All product comes with a 24 months warranty. If any fault is found within 24 months please contact us immediately. You will need to provide photos showing the fault. Should we accept the fault is ours we shall replace it without charge.