General Shipping Information
All the items are made-to-order. The framed wall arts are hand-made by skilled framers in Melbourne. You will receive a notification email with tracking information when your order is on its way to you.
Production Time
All orders are made and dispatched from our Melbourne factory. Below is the turnaround time for different products.
| Prints | Hand-painted Canvas | Wallpaper Wall Decal |
|
Our current production time is 5-7 business days. It's still 1- 2 business days for Rush Order & Priority Shipping |
2-3 weeks (Unfortunately we cannot rush Hand-painted canvas orders) |
1-3 business days |
Shipping
We have several courier partners ship the orders - Australia Post, Allied Express, TNT, and Courier Please. The delivery timeframe below is the rough estimations provided by the courier partners. If you need your order arrive by a certain date, please contact us before placing order.
| How long it will take after dispatch? | |
| Standard Shipping |
3-5 business days for metro areas. 5-10 business days for orders to WA & NT & TAS and rural areas. |
|
Rush Order & Priority Shipping |
1-3 business days, depending on where you are. There will be extra cost calculated at checkout. Due to the nature of our products (large and fragile artworks), most couriers don't offer express shipping to such items. We will get quote from all our partner couriers find the fastest one possible. If you have a delivery date deadline please let us know. |
|
Local Pickup |
Pick up from our workshop in Blackburn North VIC 3130. We will email you when your order is ready. We are open 9am-5pm Mon.-Fri. except public holidays. |
Christmas Cut-off Dates
Bulk order (>10 pieces) cut-off date: Friday 8th December
Small order: Friday 15th December
Express Shipping For Small Order: Tuesday 19th December
Business closes during 25th Dec – 1st Jan
International Shipping
Our unframed prints, wallpaper and wall decal can be shipping internationally. Framed prints may or may not be shipped to you, depending on where you are. Please contact us to place order manually, as there is international shipping cost involved and we need you address to quote you.
Any questions, please feel free to contact us anytime.