All the framed prints are made at our own workshop in Melbourne and shipped out from Melbourne.
here are no major disruptions to domestic parcel delivery. The impacts so far are:
- Delivery time is slightly longer than usual. We have noticed delay with almost all the couriers we work with. If you need your wall art to arrive by a specific date, please contact us before you place order.
- 'Signature on Delivery' parcels may be changed to 'Authority to Leave ' in order to reduce the contact necessary between you and courier. We used to request signature upon delivery, but now many couriers stopped offering that option. Your parcel may be left at your door step.
Due to the cancellation of a number of international flights, we are experiencing delays to orders shipped outside of Australia.
Our workshop is located at Nunawading VIC 3131. Due to recent status of COVID-19 in Melbourne, we temporarily stopped local pickup started from 8th July 2020. All orders are to be shipped out by couriers.
All the items are made-to-order. The framed wall arts are hand-made by skilled framers and take time. Your order will leave our warehouse in 7 business days. You will receive a notification email with tracking information when your order is on its way to you.
Important* After your order has been placed with us, you will not receive any text messages requiring shipping payment or further payments. All of which will be paid at the checkout. If you receive text messages regarding shipping payments, please disregard as spam.
Price - FREE.
Delivery Time - For most cities, your purchased items will arrive in 2-3 weeks after successfully placing orders. For rural areas, it might take some extra time depending on where you are.
We might be able to provide express shipping if you need your order to arrive before a specific date. Please contact us if you need express shipping service.
The framed wall art will be packed with protective foam wrap and shipped out in a sturdy carton box. Posters will be rolled up in mailing tubes.
If you have any questions, please feel free to contact us anytime.